{"id":1390,"date":"2023-08-13T17:08:34","date_gmt":"2023-08-13T17:08:34","guid":{"rendered":"https:\/\/getitalltv.com\/?page_id=1390"},"modified":"2025-03-21T02:45:59","modified_gmt":"2025-03-21T02:45:59","slug":"faq","status":"publish","type":"page","link":"https:\/\/getitalltv.com\/de\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<h1>\n<h2 class=\"uk-h1 uk-width-large uk-margin-auto-right@m uk-margin-remove-left@m uk-margin-auto uk-text-left@m uk-text-center\">H\u00e4ufig gestellte Fragen<\/h2>\n<\/h1>\n<ul>\n<li>\n<h3>Bieten Sie Probetests an?<\/h3>\n<div>\n<p><span>Das tun wir\u00a0<strong>NICHT<\/strong> Bieten Sie eine \u201eKOSTENLOSE\u201c Testversion an, <\/span><span>Wir haben jedoch eine zur Verf\u00fcgung\u00a0<strong>24-Stunden-Pass (<a href=\"https:\/\/getitalltv.com\/de\/24h\/\">Klicken Sie hier<\/a>)<\/strong>,<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Gibt es VODs in allen Sprachen?<\/h3>\n<div>\n<div class=\"el-item uk-open\">\n<div class=\"uk-accordion-content uk-margin-remove-first-child\">\n<div class=\"el-content uk-panel uk-margin-top\">\n<p><span>Alle Video-on-Demand-Inhalte (VOD) sind in mehreren Sprachen verf\u00fcgbar, darunter Englisch, Deutsch, Franz\u00f6sisch, Spanisch, Niederl\u00e4ndisch, Italienisch, EXYU und mehr, um ein breites Publikum anzusprechen.<\/span><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/li>\n<li>\n<h3>Welche Zahlungsmethode akzeptieren Sie?<\/h3>\n<div>\n<p>Wir akzeptieren folgende Zahlungsmethoden:<\/p>\n<ul>\n<li>Debit-\/Kreditkartenzahlung (mit 3D-Sicherheit, zur Sicherheit unserer Kunden)<\/li>\n<li>Google bezahlen<\/li>\n<li>PayPal Bezahlung.<\/li>\n<li>Kryptow\u00e4hrung (Zur Anonymit\u00e4t unserer Kunden). Um mit Kryptow\u00e4hrung zu bezahlen, kontaktieren Sie uns bitte \u00fcber whatssap.<\/li>\n<\/ul>\n<\/div>\n<\/li>\n<li>\n<h3>Welchen Inhalt hat Ihr IPTV-Dienst?<\/h3>\n<div>\n<p><span>Wir bieten eine umfangreiche Auswahl an Premium-Fernsehkan\u00e4len, darunter europ\u00e4ische, britische, US-amerikanische, asiatische und arabische Kan\u00e4le und Programme, mehr als 22.000 weltweite Kan\u00e4le und +114 Video-on-Demand (Filme und Serien) mit regelm\u00e4\u00dfigen Updates. Unser Angebot umfasst eine gro\u00dfe Auswahl an Kinounterhaltungsoptionen, darunter beliebte Filme, gefeierte Fernsehserien und vieles mehr, alle verf\u00fcgbar in atemberaubender 4K-, FHD- und HD-Qualit\u00e4t.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Gibt es eine R\u00fcckerstattung, wenn mir Ihr Service nicht gef\u00e4llt?<\/h3>\n<div>\n<p><span>Wir sind stolz darauf, unseren gesch\u00e4tzten Kunden eine umfassende 7-t\u00e4gige Geld-zur\u00fcck-Garantie anbieten zu k\u00f6nnen, die aus jedem Grund g\u00fcltig ist.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Kann ich es f\u00fcr mehrere Ger\u00e4te verwenden?<\/h3>\n<div>\n<p>Wenn Sie unseren Service f\u00fcr mehrere Ger\u00e4te (mehr als ein Ger\u00e4t) nutzen m\u00f6chten, gibt es zwei M\u00f6glichkeiten:<\/p>\n<p>\u2013 Wenn Sie nicht gleichzeitig ein Abonnement (Basic oder VIP) nutzen, ben\u00f6tigen Sie kein weiteres Abonnement. Mit einem Abonnement k\u00f6nnen Sie es f\u00fcr mehr als ein Ger\u00e4t verwenden, jedoch nicht gleichzeitig.<\/p>\n<p>2- Wenn Sie mehrere Ger\u00e4te gleichzeitig verwenden, muss jedes Ger\u00e4t \u00fcber ein eigenes Abonnement verf\u00fcgen.<\/p>\n<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<ul>\n<li>\n<h3>Wann erhalte ich meine Abonnementdaten?<\/h3>\n<div>\n<p><span>Our objective is to send you your subscription details eMail within\u00a0 maximum of\u00a0 30<strong><em> seconds<\/em><\/strong>\u00a0 no matter if your order is during the week, weekend or very high domains periods.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Was erhalte ich, wenn ich mich abonniere?<\/h3>\n<div>\n<p><span>Wenn Sie Abonnent werden, erhalten Sie einzigartige Anmeldedaten und einen M3U-Link im Falle von Smart TV, Android usw. oder ein Portal im Falle von Mag Box oder Apple Box, \u00fcber das Sie auf alle unsere Kan\u00e4le zugreifen k\u00f6nnen und VODs.\u00a0<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Wie funktioniert der Support?<\/h3>\n<div>\n<p>Wenn Sie sich anmelden, steht Ihnen ein direkter Live-Chat mit unserer Supportabteilung zur Verf\u00fcgung. Dort kann man Ihnen jederzeit weiterhelfen und Ihnen s\u00e4mtlichen verf\u00fcgbaren Support und alle Tutorials zur Verf\u00fcgung stellen.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Welche Ger\u00e4te unterst\u00fctzen Ihren Dienst?<\/h3>\n<div>\n<p><span>Unser IPTV-Dienst unterst\u00fctzt alle TV-Boxen, Smart-TVs, Android- und iPhone-Ger\u00e4te, einschlie\u00dflich MAG-Boxen, Apple Box, Formuler Z und andere. Wir stellen Ihnen alle Anweisungen zur Einrichtung des Dienstes auf jedem Ger\u00e4t zur Verf\u00fcgung.<\/span><\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Wie ist die Reaktionszeit des Supports?<\/h3>\n<div>\n<p><span>Nach Eingang Ihrer Supportanfrage bem\u00fchen wir uns, eine gr\u00fcndliche Untersuchung der vorliegenden Angelegenheit durchzuf\u00fchren. Die Dauer dieses Prozesses kann je nach Komplexit\u00e4t des Problems variieren. In der Regel streben wir jedoch danach, innerhalb weniger Minuten eine L\u00f6sung zu finden. Wir sind nicht rund um die Uhr erreichbar, wir sind gegen\u00fcber unseren Kunden transparent. Von 23:00 Uhr (MEZ) bis 09:00 Uhr (MEZ) kann es zu einer Verz\u00f6gerung bei der Beantwortung Ihrer Fragen kommen. wir brauchen etwas Ruhe ;).<\/span><\/p>\n<\/div>\n<\/li>\n<\/ul>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"\n\n<h2 class=\\\"uk-h1 uk-width-large uk-margin-auto-right@m uk-margin-remove-left@m uk-margin-auto uk-text-left@m uk-text-center\\\">Frequently Asked Questions<\\\/h2>\",\"title_element\":\"h1\"}}]}]}]},{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"props\":{\"layout\":\"1-2,1-2\"},\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"accordion\",\"props\":{\"collapsible\":true,\"content_column_breakpoint\":\"m\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span>We do\\u00a0<strong>NOT<\\\/strong> offer \\u201cFREE\\u201d Trial, <\\\/span><span>However, we have available a\\u00a0<strong>24H Pass (<a href=\\\"https:\\\/\\\/getitalltv.com\\\/24h\\\/\\\">Click Here<\\\/a>)<\\\/strong>,<\\\/span><\\\/p>\",\"title\":\"Do you Offer Trial Test?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<div class=\\\"el-item uk-open\\\">\\n\n\n<div class=\\\"uk-accordion-content uk-margin-remove-first-child\\\">\\n\n\n<div class=\\\"el-content uk-panel uk-margin-top\\\">\\n\n\n<p><span>All Video on Demand (VOD) content is available in multiple languages, including English, German, French, Spanish, Dutch, Italian, EXYU, and more, to cater to a wide range of audiences.<\\\/span><\\\/p>\\n<\\\/div>\\n<\\\/div>\\n<\\\/div>\",\"title\":\"Are VOD's in all languages?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>We Accept Following Payment Methods:<\\\/p>\\n\n\n<ul>\\n\n\n<li>Debit\\\/Credit Card Payment (with 3D Security, for security of our customers)<\\\/li>\\n\n\n<li>Google pay<\\\/li>\\n\n\n<li>Paypal Payment.<\\\/li>\\n\n\n<li>Crypto Currency (For anonimity of our customers ), To pay with Crypto Currency, please contact us via whatssap.<\\\/li>\\n<\\\/ul>\",\"title\":\"What Payment Method you accept?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span>We provide an extensive selection of premium television channels including European, UK, USA,Asian, Arabic Channels and Programs, more than 22K world wide channels, and +114 Video on Demand (Movies and series) with regular updates. Our offerings encompass a wide variety of cinematic entertainment options including popular movies, acclaimed television series, and diverse, all available in stunning 4K, FHD, HD Quality.<\\\/span><\\\/p>\",\"title\":\"What Content have your IPTV Service?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span>We are proud to offer our valued customers a comprehensive 7-day money-back guarantee, valid for any reason.<\\\/span><\\\/p>\",\"title\":\"There is a refund if i don't like your Service?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>If you want to use our service for multi-device (More than 1 device), there is 2 options:<\\\/p>\\n\n\n<p>- If you will not use 1 subscription (Basic or VIP) simultaneously, you don't need another subscription, with 1 subscription you can use it for more than 1 device but not simultaneously.<\\\/p>\\n\n\n<p>2- If you will use multiple device simultaneously, you need that every device have their own subscription.<\\\/p>\\n\n\n<p><\\\/p>\",\"title\":\"Can I use it for multi device?\"}}]}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"1-2\"},\"children\":[{\"type\":\"accordion\",\"props\":{\"collapsible\":true,\"content_column_breakpoint\":\"m\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span>Our objective is to send you your subscription details eMail within\\u00a0 maximum of\\u00a0 30<strong><em> seconds<\\\/em><\\\/strong>\\u00a0 no matter if your order is during the week, weekend or very high domains periods.<\\\/span><\\\/p>\",\"title\":\"When i will receive my details Subscription?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span>Upon becoming a subscriber, you will receive a unique set of login credentials, and m3u link in case of Smart TV, Android\\u2026etc, or a portal in case of Mag Box or Apple box,\\u00a0 that will provide you with access to our All channels and VODs.\\u00a0<\\\/span><\\\/p>\",\"title\":\"What i Receive when i Subscribe?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>When you subscribe you will get a direct live chat available with our support department, they can help you at any time. and provide you all the support and tutorials available.<\\\/p>\",\"title\":\"How support work?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span>Our IPTV Service suport all TV boxes, Smart TV\\u2019s, android, Iphone devices, Including MAG boxes, Apple Box, Formuler Z and others, we will provide with all instructions to setup the service onto any device.<\\\/span><\\\/p>\",\"title\":\"What Devices support your service?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p><span>Upon receiving your support inquiry, we endeavor to conduct a thorough investigation into the matter at hand. The duration of this process may vary depending on the complexity of the issue, but typically, we strive to provide a resolution in a matter of minutes. we are not available 24H\\\/7 Days, we are transparent with our clients. from 23:00 (CET) to 09:00 (CET) will be a delay in responding your questions. we need some rest ;).<\\\/span><\\\/p>\",\"title\":\"What is the time responce of the support?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>You can check the difference : <a href=\\\"https:\\\/\\\/getitalltv.com\\\/basicvsvip\\\/\\\">Here<\\\/a><\\\/p>\",\"status\":\"disabled\",\"title\":\"Difference between Gold and VIP?\"}}]}]}]}]}],\"version\":\"4.0.6\"} --><\/p>","protected":false},"excerpt":{"rendered":"<p>Frequently Asked Questions Do you Offer Trial Test? We do\u00a0NOT offer \u201cFREE\u201d Trial, However, we have available a\u00a024H Pass (Click Here), Are VOD&#8217;s in all languages? All Video on Demand (VOD) content is available in multiple languages, including English, German, French, Spanish, Dutch, Italian, EXYU, and more, to cater to a wide range of audiences. 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